Terms, Conditions & Refund Policy

8. Health & Medical Disclaimer

Innergy LLC offers programs, retreats, trainings, and certifications that incorporate yoga, somatic movement, breathwork, cacao ceremonies, and wellness education (collectively, the “Offerings”). All Offerings are provided for educational and informational purposes only.

Nothing within the Offerings constitutes medical advice, diagnosis, or treatment. The Offerings are not a substitute for consultation with a licensed physician or qualified healthcare provider. Participation in any Innergy program, including cacao ceremonies, breathwork practices, and somatic movement sessions, involves a degree of physical and emotional engagement that may not be appropriate for everyone.

Before registering, you are responsible for consulting your physician or qualified healthcare provider, particularly if you:

• Are pregnant or postpartum
• Have a cardiovascular condition or history of heart disease
• Are currently taking pharmaceutical medications, including antidepressants or MAOIs
• Have a diagnosed psychiatric condition
• Have a history of seizures, fainting, or respiratory conditions

Ceremonial cacao contains theobromine, a naturally occurring stimulant. Participants with sensitivity to stimulants or relevant medical conditions must disclose contraindications to the Innergy facilitator prior to participation in any cacao ceremony.

By registering for any Innergy Offering, you confirm that you have assessed your own health and fitness for participation and accept full responsibility for any health decisions made in connection with your participation.

9. Photography & Video Consent

Innergy LLC photographs and films its retreats, trainings, and events for use in marketing, educational content, and promotional materials, including on our website and social media platforms.

By registering for any Innergy program or event, you consent to being photographed or filmed during that program. If you do not wish to be included, you must notify a member of the Innergy team in writing at the time of arrival, before the event begins. We will make reasonable efforts to honor your request, but we cannot guarantee exclusion from incidental group footage.

No compensation is owed to any Participant for the use of photographs or video content captured at Innergy events.

10. Intellectual Property

All content, curriculum, frameworks, methodologies, training materials, certifications, and programs offered by Innergy LLC are proprietary and protected under applicable intellectual property law. This includes, without limitation:

• Somatic Feminine Intelligence™ (SFI), the proprietary methodology developed by Chocolako Agburu, MPH, MBA
• The Womb Wisdom & Wellbeing Yoga Teacher Training curriculum and all associated program materials
• The Innergy Cacao Facilitator Training curriculum, ceremony frameworks, and certification content
• All written materials, workbooks, video content, audio recordings, digital resources, and course materials delivered through any Innergy program or platform

Upon completion of any Innergy certification or training program, graduates are authorized to facilitate practices informed by their training. They are not authorized to reproduce, teach, redistribute, or commercialize Innergy’s proprietary curriculum, frameworks, or branded methodologies in whole or in part without the prior written consent of Innergy LLC.

Any unauthorized use of Innergy’s intellectual property, including reproduction, adaptation, or commercial distribution of program materials, constitutes a breach of these Terms and may result in legal action.

The names Innergy by Chocolako®, Somatic Feminine Intelligence™, and all associated proprietary marks and program names, including Morphing™, are the exclusive property of Innergy LLC. Unauthorized use of any Innergy name, mark, or program title is prohibited.

11. Code of Conduct, House Rules & Removal Policy

Innergy is committed to maintaining a safe, respectful, and intentional environment at all events, retreats, and training programs. All Participants are expected to conduct themselves in a manner consistent with those values for the full duration of any Innergy program.

Detailed behavioral expectations are set out in the Innergy House Rules & Guidelines, provided to all Participants in their program welcome materials and available on request. By registering for any Innergy program, you agree to be bound by the House Rules & Guidelines in addition to these Terms.

Tiered Response Process

Innergy follows a graduated response to conduct concerns. The process below applies in all cases unless immediate removal is required for safety reasons.

Step 1 — Verbal Notice. A facilitator or designated team member will address the concern privately with the Participant. The nature of the concern will be clearly communicated, and the Participant will be given the opportunity to acknowledge and correct the behavior.

Step 2 — Written Warning. If the behavior continues or the Participant fails to acknowledge the concern after a verbal notice, a formal written warning will be issued. The written warning will document the specific conduct, the expected change in behavior, and the consequence of continued non-compliance.

Step 3 — Removal from the Program. If the behavior continues following a written warning, or if the conduct is of a nature that warrants immediate removal (see below), the Participant will be asked to leave the program.

Grounds for Immediate Removal

The following conduct bypasses Steps 1 and 2 and constitutes grounds for immediate removal without prior notice:

• Physical aggression, threats of violence, or any conduct that poses an immediate risk to the safety of Participants, facilitators, or staff
• Sexual harassment or any non-consensual physical contact
• Possession or use of illegal substances on program premises
• Non-compliance with facilitator instructions during cacao ceremony, breathwork, or somatic sessions where safety is at risk
• Any conduct that, in Innergy’s sole judgment, constitutes a serious and immediate threat to the integrity or safety of the group

Refund Policy on Removal

Where a Participant is removed under the tiered process or immediately, no refund will be issued regardless of the stage of the program at which removal occurs. Costs already committed on behalf of that Participant, including accommodation, meals, and materials, are non-recoverable.

Innergy’s determination regarding conduct violations at any step is final. Participants who are removed are not eligible to transfer their payment to a future Innergy program.

12. Minimum Age & Eligibility

All Innergy programs, retreats, certifications, and events are designed for adults. Participants must be 18 years of age or older at the time of registration, unless an exception is expressly stated in the specific program description.

By registering, you confirm that you meet the minimum age requirement. Innergy reserves the right to request proof of age and to deny enrollment to any individual who does not satisfy this requirement. Registration fees paid by ineligible Participants will be refunded less any non-recoverable processing costs.

13. Travel & Health Insurance

Innergy strongly recommends that all Participants purchase comprehensive travel and health insurance before booking any program requiring travel. Insurance should cover, at minimum:

• Trip cancellation and interruption
• Medical treatment and emergency evacuation
• Personal injury or illness
• Loss or damage of personal belongings
• Force Majeure events and unforeseen circumstances

Travel insurance is not included in program pricing and remains the sole responsibility of the Participant. Innergy will not reimburse any travel-related losses regardless of the reason for cancellation or disruption.

14. Death of a Participant

Where a registered Participant passes away before or during an Innergy program, the following provisions apply.

Death Prior to the Program Start Date

A refund request must be submitted in writing by the Participant’s next of kin or legal representative, accompanied by an official death certificate.

• More than 45 days before the program start date: full refund of monies received, less a 10% payment processing fee.
• 45 days or fewer before the program start date: full refund of monies received, less a 30% payment processing fee.

Death After the Program Has Commenced

No refund will be issued once a program has begun, due to financial commitments already made on behalf of the Participant.

Emergency Contact Responsibility

All Participants are required to provide a valid emergency contact at the time of registration. In the event of a Participant’s death or medical emergency during an Innergy program, that emergency contact assumes full responsibility for coordinating the Participant’s affairs from the point Innergy notifies them. By registering, you confirm that your nominated emergency contact has been informed of, and has agreed to, this responsibility.

15. Disclaimers

Accommodations

In the case of residential retreats or trainings, room sizes and amenities may vary. All room types are priced according to single, double, or triple occupancy. Innergy will make reasonable efforts to accommodate specific room requests but cannot guarantee fulfillment. Room assignments are made on a first-come, first-served basis. Single guests booking a shared room will be paired with another unassigned guest unless otherwise specified during booking.

General

The total cost paid covers one space on the retreat or training, including workshops, facilitator fees, and specified transportation as outlined in the program description.

• Innergy is not responsible for lost, stolen, or missing items.
• Innergy is not responsible for airline cancellations, missed flights, or transportation issues prior to the program.
• All reservations and accommodation bookings are first-come, first-served.
• All flight reservations and accommodations are the sole responsibility of the Participant.
• A valid passport with at least 6 months before expiry is required for international programs.
• Full program balance must be paid at least 30 days before the start date via the Innergy booking system and Stripe payment processor. Cash payments on arrival are not accepted.
• Participants must sign and return the Liability Waiver and Program Contract prior to the program start date.

Third-Party Vendors

Innergy shall not be held responsible or liable for the acts, omissions, products, materials, or services of any third-party vendors providing catering, transportation, lodging, or other services during any program. Innergy has no control over third-party vendors and is not liable for any loss or damage arising from their goods or services.

16. Arbitration & Governing Law

Any claim, controversy, or dispute between the Participant and Innergy and/or any of its employees, agents, affiliates, or representatives shall be resolved by final and binding arbitration.

These Terms are governed by the laws of the State of Georgia, United States of America, without regard to conflicts of law provisions. The parties submit to the exclusive jurisdiction of Clayton County, Georgia, for any matter arising out of or relating to these Terms or any Innergy program. Disputes shall be settled by binding arbitration held before a neutral arbitrator in Clayton County, Georgia, under the auspices of the American Arbitration Association.

The arbitrator’s decision shall be final, conclusive, and binding on all parties.

17. Indemnification

The Participant agrees to indemnify and hold harmless Innergy LLC, its owner, officers, agents, and employees from any liability, suit, claim, attorneys’ fees, action, loss, expense, or damage of any kind arising out of the Participant’s use of any Innergy service, program, or event.

18. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be deemed severable from the remaining Terms, which will continue in full force and effect. This Agreement may not be assigned by the Participant. Innergy reserves the right to assign this Agreement in connection with a merger, acquisition, or change of ownership, with notice provided to the Participant.

19. Waiver

A waiver by either party of any term or condition of these Terms in any instance will not be deemed a waiver of that term or condition in the future or of any subsequent breach.

20. Privacy Policy

Information Collection & Use

Innergy LLC collects personal information necessary to provide retreat and training services, process payments, and communicate with Participants. This may include name, contact information, payment details, health information, and travel documentation.

Third-Party Sharing

Innergy will not sell, rent, share, or distribute Participant personal or business data to third parties. All Participant information is used solely for the purpose of providing Innergy services.

Data Protection

Innergy maintains industry-standard security measures to protect Participant information from unauthorized access, disclosure, or misuse. All team members are bound by strict confidentiality policies.

Participant Rights

Participants may request access to their personal information, request corrections to inaccurate data, or request deletion of their information by contacting Innergy directly. Such requests will be processed in accordance with applicable law.

Legal Compliance

Participant information will only be shared where required by law, court order, or with the Participant’s explicit written consent for specific third-party services.

21. Changes to This Policy

Innergy LLC reserves the right to make changes to these Terms at any time. Notice of changes will be given by updating the Terms on this page and, where technically and legally feasible, by notifying users via the contact information on file. We strongly recommend checking this page regularly and noting the date of the last modification listed at the bottom.

Where changes affect processing activities carried out on the basis of your consent, Innergy will collect new consent from you as required.

Owner & Data Controller

Innergy LLC
Chocolako Agburu, MPH, MBA · Founder & CEO
1441 Woodmont Ln NW · Atlanta, GA 30318
Phone: (404) 913-9923
Contact: chocolako.com/contact

Third-Party Cookies & Tracking

The installation of third-party cookies and tracking systems used within this website cannot be technically controlled by Innergy. Any references to cookies or tracking systems installed by third parties are therefore indicative only. For complete information, consult the privacy policy of the relevant third-party services referenced in these Terms. If you have questions about the use of cookies on this website, contact us directly.

Legal Basis

These Terms and the Privacy Policy contained within have been prepared in accordance with applicable legislation, including the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR), Art. 13/14, where applicable. This policy relates solely to the Innergy website and associated services unless otherwise stated.

Additional Information

Further details about the collection or processing of personal data may be requested from Innergy at any time by contacting us at chocolako.com/contact.

22. Entire Agreement

This Agreement constitutes the entire understanding between the parties, supersedes all prior agreements, and is the final expression of their agreement. It may not be modified except in writing signed by both parties.

By accepting these Terms, you confirm that you have read, understood, and fully agree to all terms and conditions set forth in this Agreement.